--- service: "DRACOON" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T09:21:06.775Z" url: "https://instatus.com/now/sl/dracoon.com" official_status_page: "https://status.dracoon.com" website: "https://www.dracoon.com/de/home" --- # Ali DRACOON ne deluje? Ne, deluje. Število poročil: 0 v zadnji uri. ## Uradne posodobitve - **Scheduled Maintenance** (SCHEDULED, 2026-11-04T21:00:00.000Z): We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur. - **Scheduled Maintenance** (COMPLETED, 2026-10-28T21:00:00.000Z): The scheduled maintenance has been completed. - **Partial Outage of Email notifications** (RESOLVED, 2026-10-26T09:29:04.000Z): **20 - 26 October 2026: Post-Mortem** We experienced an issue with email notifications between 20 October and 26 October 2026. Our team has worked diligently to identify the root cause and implement a resolution. In this post-mortem, we want to share the details of what happened, why it happened, what we did to resolve it, and what we will do to prevent similar incidents in the future. **What happened?** During this period, some recipients did not receive email notifications from DRACOON. The issue mainly affected organisations whose incoming mail runs through certain corporate email security gateways. For these recipients, many notifications were rejected and not delivered. All other DRACOON functions were unaffected. ‌**Why did this happen?** Before accepting a mail, some email security gateways check that the sender's domain is valid. A DNS service operated by a third-party provider began giving an incorrect answer for part of our notification sender domain's configuration. Because of that answer, these gateways wrongly treated our sender domain as invalid and rejected the notifications. Our own configuration and our mail delivery service were working correctly throughout. **What did we do?** After the first customer reports, we analyzed the delivery logs together with our email delivery partner and found that the rejections followed a clear pattern. We traced them to the third-party DNS issue. On 26 October, we changed the configuration of our notification sender domain so that it no longer depends on the affected third-party service. After the change, delivery returned to normal, and we monitored it closely to confirm the issue was resolved. **What can we do to improve?** * We are reviewing our email-related configurations to remove dependencies on external services. * We are improving our monitoring of email delivery, so that unusual rejection rates are detected and investigated sooner. We apologize for any inconvenience this incident may have caused. We are committed to ensuring the stability and reliability of our services and will continue to take proactive measures to prevent similar incidents from happening in the future. If you have any questions or concerns, please don't hesitate to reach out to our support team for assistance. ## Pogosta vprašanja o izpadih storitve DRACOON ### Ali DRACOON trenutno ne deluje? Ne, deluje. Število poročil: 0 v zadnji uri. ### Ali DRACOON ne deluje za vse ali samo zame? Videti je, da težavo imate samo vi. Poročila za DRACOON so na običajni ravni, zato poskusite znova naložiti stran, preveriti povezavo ali se odjaviti in znova prijaviti. ### Katere težave ljudje prijavljajo pri storitvi DRACOON? V zadnji uri nihče ni povedal, kaj ne deluje pri storitvi DRACOON. Če vam kaj ne deluje, to izberite zgoraj, da vidijo tudi drugi. ### Kdaj je bil zadnji izpad storitve DRACOON? Poročila o storitvi DRACOON v zadnjih 30 dneh niso poskočila. ### Ali ima DRACOON stran s stanjem? Da. DRACOON objavlja posodobitve na uradni strani s stanjem, ki trenutno kaže: deluje. [Pojdi na stran stanja](https://status.dracoon.com/) ### Kaj lahko storim, če DRACOON ne deluje? Oglejte si to stran in stran s stanjem storitve DRACOON za novice ter počakajte nekaj minut, preden poskusite znova. Ne nameščajte znova: če gre za izpad, je popravek na njihovi strani. ### Kako prijavim težavo s storitvijo DRACOON? Tapnite „Tudi jaz imam težavo“ na vrhu te strani in izberite, kaj ne deluje. Vaše poročilo se na grafu v živo prikaže v manj kot minuti, z komentarjem pa lahko drugim poveste, kaj opažate. ### Kako to ve Instatus Now? Združujemo poročila ljudi na tej strani z uradno stranjo stanja storitve DRACOON, ki jo preverjamo vsako minuto.