Vyriešené · trval 4 h

Výpadok služby Nelnet 29. októbra

Hlásenia pre službu Nelnet vyskočili na 21 za hodinu a držali sa vysoko 4 h.

Začiatok
15:00
29. októbra 2026 · UTC
Späť v norme
19:00
O 4 h neskôr
Vrchol
21/h
11× viac ako zvyčajne
Incident Nelnet
—
Performance Issues impacting Refunds

Hlásenia počas výpadku

13:0020:50 UTC

Čo uviedla Nelnet

status.campuscommerce.com
Preverujeme15:31

Performance Issues impacting Refunds

  1. Preverujeme · 17:07

    <p style="margin: 0">We experienced an issue&nbsp;that impacted Refunds and the issue has been resolved. We are continuing to closely monitor to ensure services remain stable. Further updates will be posted here if needed.</p>

  2. Preverujeme · 16:32

    <p>Our team is continuing to address the performance issues impacting Refunds. Investigation and recovery efforts are ongoing, and restoring service remains our highest priority. We will provide another update once more information becomes available.</p>

  3. Preverujeme · 15:31

    <p>We are aware of performance issues impacting&nbsp;Refunds. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority. </p>

Nelnet zverejnila prvú aktualizáciu 31 min po tom, ako začali rásť hlásenia.

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