Vyriešené · trval 7 h

Výpadok služby Honeywell 2. novembra

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Začiatok
10:00
2. novembra 2026 · UTC
Späť v norme
17:00
O 7 h neskôr
Vrchol
250/h
250× viac ako zvyčajne
Incident Honeywell
1 h 19 min
Total Connect Comfort (TCC) - Partial Outage

Hlásenia počas výpadku

8:0018:50 UTC

Čo uviedla Honeywell

status.resideo.com
Vyriešené11:21 – 12:40 · 1 h 19 min

Total Connect Comfort (TCC) - Partial Outage

  1. Vyriešené · 12:40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Identifikované · 12:22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. Preverujeme · 11:21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell zverejnila prvú aktualizáciu 1 h 22 min po tom, ako začali rásť hlásenia.

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