Vyriešené · trval 2 h

Výpadok služby Addigy 3. augusta

Hlásenia pre službu Addigy vyskočili na 30 za hodinu a držali sa vysoko 2 h.

Začiatok
15:00
3. augusta 2026 · UTC
Späť v norme
17:00
O 2 h neskôr
Vrchol
30/h
30× viac ako zvyčajne
Incident Addigy
53 min
Issue affecting Apple Push Notification service (APNs) certificates

Hlásenia počas výpadku

13:0018:50 UTC

Čo uviedla Addigy

status.addigy.com
Vyriešené16:01 – 16:54 · 53 min

Issue affecting Apple Push Notification service (APNs) certificates

  1. Vyriešené · 16:54

    This issue has been resolved. To create or renew your push certificate, first download a fresh AddigyCSR.plist from your Addigy instance, then upload it to Apple’s APNs portal. An older AddigyCSR.plist file will not work. If you still see errors after using a newly downloaded file, please open a support ticket and we will assist.

  2. Identifikované · 16:01

    We are aware of an issue affecting Apple Push Notification service (APNs) certificates. Customers attempting to create or renew a push certificate through the Apple portal may see a “Certificate Signature Verification failed” error. We have identified the cause and a fix is in progress. Existing enrolled devices are not affected. This impacts new push certificate creation and renewals only. If you are blocked by this, please open a support ticket at support@addigy.com so we can track your case. We will post an update here as soon as the fix is confirmed.

Addigy zverejnila prvú aktualizáciu 1 h 02 min po tom, ako začali rásť hlásenia.

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