Vyriešené · trval 4 h

Výpadok služby 8x8 26. októbra

Hlásenia pre službu 8x8 vyskočili na 24 za hodinu a držali sa vysoko 4 h.

Začiatok
14:00
26. októbra 2026 · UTC
Späť v norme
18:00
O 4 h neskôr
Vrchol
24/h
24× viac ako zvyčajne
Incident 8x8
3 h 08 min
Contact Center call connectivity/performance issues

Hlásenia počas výpadku

12:0019:50 UTC

Čo uviedla 8x8

status.8x8.com
Vyriešené15:27 – 18:35 · 3 h 08 min

Contact Center call connectivity/performance issues

  1. Vyriešené · 18:35

    <p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. Preverujeme · 17:35

    8x8 engineers continue to work towards resolution of the issue.&nbsp;If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact.&nbsp; &nbsp;We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  3. Preverujeme · 16:01

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  4. Preverujeme · 15:44

    Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard.&nbsp; We will continue to provide updates as they become available.&nbsp;

8x8 zverejnila prvú aktualizáciu 1 h 44 min po tom, ako začali rásť hlásenia.

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