Vyriešené · trval 2 h

Výpadok služby 8x8 13. augusta

Hlásenia pre službu 8x8 vyskočili na 166 za hodinu a držali sa vysoko 2 h.

Začiatok
21:00
13. augusta 2026 · UTC
Späť v norme
23:00
O 2 h neskôr
Vrchol
166/h
166× viac ako zvyčajne
Incident 8x8
2 h 03 min
No audio on calls - Investigating

Hlásenia počas výpadku

19:000:50 UTC

Čo uviedla 8x8

status.8x8.com
Vyriešené21:37 – 23:40 · 2 h 03 min

No audio on calls - Investigating

  1. Vyriešené · 23:40

    <p>8x8 has confirmed resolution and all systems are performing as normal.&nbsp; We apologize the the interruption&nbsp;<span style="font-size: inherit">and full root cause investigation is underway.</span><span style="font-size: inherit">&nbsp;</span></p>

  2. Preverujeme · 22:46

    <p>8x8 has seen continued resolution of all one way audio issues. All calls are completing normally as of&nbsp;<span style="font-size: inherit">2:30 PM PDT (5:30PM Eastern).&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and will provide a final update full resolving this issue.&nbsp;</span></p>

  3. Monitorujeme · 22:04

    <p>8x8 has seen normal call completion as of&nbsp;2:30 PM PDT (5:30PM Eastern). Calls should currently completing as normal and we are currently monitoring and investigating the root cause. We'll provide further updates once fully confirmed.&nbsp;</p>

  4. Preverujeme · 21:51

    Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.&nbsp;

  5. Preverujeme · 21:37

    <p>8x8 is currently investigating reports of one way audio or no way audio on telephony calls. We are actively engaged and are evaluating impact and root causes. We'll provide updates as they become available.&nbsp;</p>

8x8 zverejnila prvú aktualizáciu 37 min po tom, ako začali rásť hlásenia.

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