---
service: "ShopKeep"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T09:30:12.827Z"
url: "https://instatus.com/now/shopkeep.com"
official_status_page: "https://status.lightspeedhq.com"
website: "http://www.shopkeep.com"
---

# Is ShopKeep down?

It's partly down. 0 reports in the last hour.

## Official updates

- **Restaurant O-Series: Accounting Integration Delays** (MONITORING, 2026-10-28T00:36:01.000Z): Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.
- **Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.19.0** (COMPLETED, 2026-10-27T04:00:00.000Z): The scheduled maintenance has been completed.
- **Delayed Hospitality payout reporting** (RESOLVED, 2026-10-26T08:26:52.000Z): The payment reports have synced, and details are now available.

## ShopKeep outage FAQ

### Is ShopKeep down right now?

It's partly down. 0 reports in the last hour.

### Is ShopKeep down for everyone or just me?

It looks like it's just you. Reports for ShopKeep are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with ShopKeep?

Nobody has said what's broken with ShopKeep in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last ShopKeep outage?

Reports for ShopKeep haven't spiked in the last 30 days.

### Does ShopKeep have a status page?

Yes. ShopKeep posts updates on its official status page, which currently says partial outage.

[Go to status page](https://status.lightspeedhq.com/)

### What can I do if ShopKeep isn't working?

Check this page and ShopKeep's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a ShopKeep problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with ShopKeep's official status page, which we check every minute.