---
service: "Shopify"
status: "up"
reports_last_hour: 1
reports_last_12_hours: 1
baseline_reports_per_hour: 8
checked_at: "2026-10-31T21:28:54.481Z"
url: "https://instatus.com/now/shopify.com"
official_status_page: "https://www.shopifystatus.com"
website: "http://www.shopify.com/"
---

# Is Shopify down?

No, it's up. 1 report in the last hour.

## Official updates

- **Some merchants encountering error messages within their admins** (RESOLVED, 2026-10-29T08:18:00.000Z): Between 07:53 - 8:45 UTC on October 29, 2026, we experienced errors affecting the Admin, including in the Shopify mobile app. A fix was implemented at 08:30 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
- **Some merchants encountering error messages within their admins** (IDENTIFIED, 2026-10-29T08:18:00.000Z): We've identified the problem impacting Admin and mobile version of Admin and we're working on a solution. Admin is now fully available and our team continues to work on the issues impacting the mobile version.
- **Some merchants encountering error messages when trying to login to their admins** (MONITORING, 2026-10-08T14:49:10.000Z): This issue has been resolved and is being monitored.

## Shopify outage FAQ

### Is Shopify down right now?

No, it's up. 1 report in the last hour.

### Is Shopify down for everyone or just me?

It looks like it's just you. Reports for Shopify are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Shopify?

In the last hour, most reports are about Admin (100%).

### When was the last Shopify outage?

Reports last spiked on Oct 29 and settled after about 2 hours.

### Does Shopify have a status page?

Yes. Shopify posts updates on its official status page, which currently says operational.

[Go to status page](https://www.shopifystatus.com/)

### What can I do if Shopify isn't working?

Check this page and Shopify's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Shopify problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Shopify's official status page, which we check every minute.

### What is Shopify?

Shopify is an e-commerce platform that allows businesses to create online stores and sell products.

[Visit website](http://www.shopify.com/)