---
service: "Shipup"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T16:04:18.038Z"
url: "https://instatus.com/now/shipup.co"
official_status_page: "https://status.shipup.co"
website: "https://www.shipup.co/en"
---

# Is Shipup down?

It's partly down. 0 reports in the last hour.

## Official updates

- **Introducing Mailgun to strengthen email delivery** (COMPLETED, 2026-10-26T11:10:00.000Z): Maintenance has completed successfully
- **New IPs for Shipup infrastructure** (COMPLETED, 2026-10-26T07:00:00.000Z): Maintenance has completed successfully
- **Mondial Relay connexion is partially down** (IDENTIFIED, 2026-06-04T09:39:31.000Z): We are continuing to work on a fix for this incident. As an extra mitigation, we encourage merchants whose Mondial Relay trackers are stuck to "Awaiting 1st event" to contact [support@shipup.co](mailto:support@shipup.co) to migrate to our webhook integration.
- **DPD DE event fetching is down** (IDENTIFIED, 2026-04-24T10:00:00.000Z): We are working closely with the carrier to implement a new integration method.
- **DPD France event fetching is down** (MONITORING, 2026-02-17T10:30:00.000Z): We are still working closely with the carrier to fix the situation for marketplaces and 3PL clients. Other customers can resolve the incident by sending their DPD FR account(s) number(s) to [support@shipup.co](mailto:support@shipup.co)

## Shipup outage FAQ

### Is Shipup down right now?

It's partly down. 0 reports in the last hour.

### Is Shipup down for everyone or just me?

It looks like it's just you. Reports for Shipup are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Shipup?

Nobody has said what's broken with Shipup in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Shipup outage?

Reports for Shipup haven't spiked in the last 30 days.

### Does Shipup have a status page?

Yes. Shipup posts updates on its official status page, which currently says partial outage.

[Go to status page](https://status.shipup.co/)

### What can I do if Shipup isn't working?

Check this page and Shipup's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Shipup problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Shipup's official status page, which we check every minute.