---
service: "Sendcloud"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T11:16:58.686Z"
url: "https://instatus.com/now/sendcloud.com"
official_status_page: "https://status.sendcloud.com"
website: "https://www.sendcloud.com"
---

# Is Sendcloud down?

It's partly down. 0 reports in the last hour.

## Official updates

- **[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)** (SCHEDULED, 2026-11-03T14:00:00.000Z): Date: Tuesday, 3 November 2026 Time: 3:00 pm – 5:00 pm (CET) To ensure continued security and reliability of the service, scheduled maintenance will be carried out on the DPD DE Webservice API. During this window, the DPD DE Webservice API will be available to a limited extent and connection interruptions may occur. Users are advised to take this into account when planning their activities. This maintenance is part of ongoing efforts to strengthen security measures and protect customer data. Downtime will be kept as brief as possible.
- **Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026** (SCHEDULED, 2026-11-03T03:00:00.000Z): Date: Tuesday, 3 November 2026 Time: 04:00 – 06:00 (GMT) New features and platform improvements will be rolled out to Sapient, the platform underlying the Royal Mail integration. No downtime is expected during this window, but brief increases in response times may be observed on both the Sapient website and API. No errors, dropped requests or interruptions to normal service are anticipated. Shipment creation, manifest processing, platform performance and transaction activity will be actively monitored during and after the deployment.
- **[DHL DE] Authentication API - Maintenance with temporary impairments - From 2026-10-28 22:00 CET To 2026-10-28 22:30 CET** (COMPLETED, 2026-10-28T21:00:00.000Z): Maintenance has completed
- **[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)** (COMPLETED, 2026-10-28T16:00:00.000Z): Maintenance has completed
- **Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services** (RESOLVED, 2026-10-27T08:22:52.000Z): This incident has been resolved. After a period of monitoring, we have confirmed that all affected services are operating normally again. We apologize for the disruption and thank you for your patience.

## Sendcloud outage FAQ

### Is Sendcloud down right now?

It's partly down. 0 reports in the last hour.

### Is Sendcloud down for everyone or just me?

It looks like it's just you. Reports for Sendcloud are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Sendcloud?

Nobody has said what's broken with Sendcloud in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Sendcloud outage?

Reports last spiked on Oct 27 and settled after about an hour.

### Does Sendcloud have a status page?

Yes. Sendcloud posts updates on its official status page, which currently says partial outage.

[Go to status page](https://status.sendcloud.com/)

### What can I do if Sendcloud isn't working?

Check this page and Sendcloud's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Sendcloud problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Sendcloud's official status page, which we check every minute.