---
service: "ScalePad"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T12:13:43.442Z"
url: "https://instatus.com/now/scalepad.com"
official_status_page: "https://status.scalepad.com"
website: "https://www.scalepad.com/"
---

# Is ScalePad down?

It's partly down. 0 reports in the last hour.

## Official updates

- **Lifecycle Manager (SaaS Management): Delayed data processing** (IDENTIFIED, 2026-10-30T16:24:56.000Z): Fix has been deployed. We are expecting the queue to be cleared up today.
- **Backup Radar: Unable to collect ConnectWise Cloud Backup (Skykick) data.** (MONITORING, 2026-10-19T15:19:00.000Z): ConnectWise has currently disabled API access to its Cloud Backup (Skykick) service due to suspected unauthorized access to their infrastructure. This is preventing Backup Radar from accessing any new data regarding ConnectWise backups. We are monitoring the situation based on their own status posting at https://www.connectwise.com/company/trust/advisories and will update the situation here as appropriate. Thank you for your understanding.

## ScalePad outage FAQ

### Is ScalePad down right now?

It's partly down. 0 reports in the last hour.

### Is ScalePad down for everyone or just me?

It looks like it's just you. Reports for ScalePad are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with ScalePad?

Nobody has said what's broken with ScalePad in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last ScalePad outage?

Reports for ScalePad haven't spiked in the last 30 days.

### Does ScalePad have a status page?

Yes. ScalePad posts updates on its official status page, which currently says partial outage.

[Go to status page](https://status.scalepad.com/)

### What can I do if ScalePad isn't working?

Check this page and ScalePad's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a ScalePad problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with ScalePad's official status page, which we check every minute.

### What is ScalePad?

ScalePad is an IT asset management and business intelligence platform designed for Managed Service Providers (MSPs).

[Visit website](https://www.scalepad.com/)
