---
service: "Salsify"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T12:13:52.642Z"
url: "https://instatus.com/now/salsify.com"
official_status_page: "https://status.salsify.com"
website: "https://salsify.com"
---

# Is Salsify down?

It's partly down. 0 reports in the last hour.

## Official updates

- **Walmart Marketplace Channel Requirements Update** (IDENTIFIED, 2026-09-16T10:45:04.000Z): Salsify has identified an issue affecting the Walmart Marketplace channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining corrected/updated schema templates directly from Walmart, publish requests may result in increased blocking feedback or failed submissions for specific product types. Salsify teams are actively working with Walmart to review the issues found within the latest schema templates. In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Walmart Marketplace requirements and export product content from Salsify to publish directly within the Walmart Marketplace portal or manage impacted products directly in Walmart Marketplace's portal. We will provide our next update as soon as communication with Walmart Marketplace progresses. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

## Salsify outage FAQ

### Is Salsify down right now?

It's partly down. 0 reports in the last hour.

### Is Salsify down for everyone or just me?

It looks like it's just you. Reports for Salsify are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Salsify?

Nobody has said what's broken with Salsify in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Salsify outage?

Reports for Salsify haven't spiked in the last 30 days.

### Does Salsify have a status page?

Yes. Salsify posts updates on its official status page, which currently says partial outage.

[Go to status page](https://status.salsify.com/)

### What can I do if Salsify isn't working?

Check this page and Salsify's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Salsify problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Salsify's official status page, which we check every minute.