Rezolvat · a durat 7 h

Pană Honeywell pe 2 noiembrie

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Început
10:00
2 noiembrie 2026 · UTC
Revenit la normal
17:00
7 h mai târziu
Vârf
250/oră
250× față de normal
Incidentul Honeywell
1 h 19 min
Total Connect Comfort (TCC) - Partial Outage

Raportări în timpul penei

8:0018:50 UTC

Ce a spus Honeywell

status.resideo.com
Rezolvat11:21–12:40 · 1 h 19 min

Total Connect Comfort (TCC) - Partial Outage

  1. Rezolvat · 12:40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Identificat · 12:22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. În curs de investigare · 11:21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell a publicat prima actualizare la 1 h 22 min după ce raportările au început să crească.

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