Rezolvat · a durat 3 h

Pană Clover pe 8 octombrie

Raportările pentru Clover au urcat la 50 pe oră și au rămas ridicate timp de 3 h.

Început
19:00
8 octombrie 2026 · UTC
Revenit la normal
22:00
3 h mai târziu
Vârf
50/oră
50× față de normal
Incidentul Clover
1 h 21 min
[NA] Clover experiencing issues with the Customer Engagement Apps

Raportări în timpul penei

17:0023:50 UTC

Ce a spus Clover

status.clover.com
Rezolvat20:05–21:26 · 1 h 21 min

[NA] Clover experiencing issues with the Customer Engagement Apps

  1. Rezolvat · 21:26

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

  2. În curs de investigare · 21:15

    Our engineering teams are continuing to actively investigate the issue affecting Customer Engagement Apps (including rewards, promos, and feedback), as well as speed-bump prepaid/postpaid reward redemptions. We are actively isolating the root cause and working toward a resolution. We apologize for any inconvenience and will provide another update as soon as more information becomes available.

  3. În curs de investigare · 20:05

    We are currently investigating an issue affecting our Customer Engagement Apps. Impacted merchants and customers may notice that application features including rewards, promos, and feedback—are missing from device dashboards. Additionally, reward redemptions for speed-bump prepaid and postpaid accounts are currently disrupted. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for any inconvenience and will provide another update as soon as more information becomes available.

Clover a publicat prima actualizare la 1 h 06 min după ce raportările au început să crească.

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