Rezolvat · a durat 4 h

Pană 8x8 pe 26 octombrie

Raportările pentru 8x8 au urcat la 24 pe oră și au rămas ridicate timp de 4 h.

Început
14:00
26 octombrie 2026 · UTC
Revenit la normal
18:00
4 h mai târziu
Vârf
24/oră
24× față de normal
Incidentul 8x8
3 h 08 min
Contact Center call connectivity/performance issues

Raportări în timpul penei

12:0019:50 UTC

Ce a spus 8x8

status.8x8.com
Rezolvat15:27–18:35 · 3 h 08 min

Contact Center call connectivity/performance issues

  1. Rezolvat · 18:35

    <p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. În curs de investigare · 17:35

    8x8 engineers continue to work towards resolution of the issue.&nbsp;If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact.&nbsp; &nbsp;We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  3. În curs de investigare · 16:01

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  4. În curs de investigare · 15:44

    Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard.&nbsp; We will continue to provide updates as they become available.&nbsp;

8x8 a publicat prima actualizare la 1 h 44 min după ce raportările au început să crească.

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