---
service: "Retell AI"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T23:33:08.203Z"
url: "https://instatus.com/now/retellai.com"
official_status_page: "https://status.retellai.com"
website: "https://www.retellai.com"
---

# Is Retell AI down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Speech-to-speech calls failing due to a provider permission issue** (RESOLVED, 2026-10-25T23:51:19.000Z): Between 1:45 PM PDT Oct 24th and 4:50 PDT Oct 25th, a permission issue with openAI speech-to-speech model caused calls using speech-to-speech agents to fail or go silent. Access has been restored and speech-to-speech calls are working normally. Agents using the standard (cascading) setup were not affected.

## Retell AI outage FAQ

### Is Retell AI down right now?

No, it's up. 0 reports in the last hour.

### Is Retell AI down for everyone or just me?

It looks like it's just you. Reports for Retell AI are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Retell AI?

Nobody has said what's broken with Retell AI in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Retell AI outage?

Reports for Retell AI haven't spiked in the last 30 days.

### Does Retell AI have a status page?

Yes. Retell AI posts updates on its official status page, which currently says operational.

[Go to status page](https://status.retellai.com/)

### What can I do if Retell AI isn't working?

Check this page and Retell AI's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Retell AI problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Retell AI's official status page, which we check every minute.