---
service: "Purelink"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 3
baseline_reports_per_hour: 1
checked_at: "2026-11-02T00:26:08.129Z"
url: "https://instatus.com/now/purelink.nz"
official_status_page: "https://status.purelink.nz"
website: "https://purelink.nz"
---

# Is Purelink down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Tuatahi First Fibre - Maintenance Window** (SCHEDULED, 2026-11-04T09:00:00.000Z): We have been notified by Tuatahi First Fibre of a planned Fibre outage window between 10:00pm and 11:00pm on the 4th of November. Some customers will experience an outage for up to 30 minutes during this outage window.
- **Core maintenance** (SCHEDULED, 2026-11-03T10:00:00.000Z): We will be completing core network maintenance work during this window. We do not expect any customer impact during this time.
- **Wireless Outage - Raglan area** (RESOLVED, 2026-10-26T08:27:15.000Z): This incident has been resolved.

## Purelink outage FAQ

### Is Purelink down right now?

No, it's up. 0 reports in the last hour.

### Is Purelink down for everyone or just me?

It looks like it's just you. Reports for Purelink are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Purelink?

Nobody has said what's broken with Purelink in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Purelink outage?

Reports for Purelink haven't spiked in the last 30 days.

### Does Purelink have a status page?

Yes. Purelink posts updates on its official status page, which currently says operational.

[Go to status page](https://status.purelink.nz/)

### What can I do if Purelink isn't working?

Check this page and Purelink's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Purelink problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Purelink's official status page, which we check every minute.