Resolvido · durou 2 h

Falha do ShipHero a 30 de setembro

Os relatos do ShipHero subiram para 27 por hora e mantiveram-se elevados durante 2 h.

Início
18:00
30 de setembro de 2026 · UTC
De volta ao normal
20:00
2 h depois
Pico
27/h
27× o normal
Incidente de ShipHero
3 h 04 min
Intermittent Platform Access Issue

Relatos durante a falha

16:0021:50 UTC

O que ShipHero disse

status.shiphero.com
Resolvido19:10 – 22:14 · 3 h 04 min

Intermittent Platform Access Issue

  1. Resolvido · 22:14

    This incident has been resolved.

  2. Monitorização · 20:26

    ShipHero deployed a fix to restore access.  We will continue to monitor the health our Permissions Management service but are advising customers that were impacted by this event to log back into ShipHero and resume normal operations.

  3. Identificado · 20:22

    We believe we are close to resolution and will provide another update shortly.

  4. Identificado · 19:56

    Users are unable to login to many parts of ShipHero. The issue is related to our permissions management. We're working to resolve as quickly as possible.

  5. Identificado · 19:17

    An issue was identified affecting our endpoints and working to restore them.

  6. A investigar · 19:10

    We are currently investigating an issue that began at approximately 3pm. Our internal alerts reported an issue accessing the platform. Our Team is actively working to restore services.

ShipHero publicou a primeira atualização 1 h 10 min depois de os relatos começarem a subir.

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