Resolvido · durou 4 h

Falha do 8x8 a 26 de outubro

Os relatos do 8x8 subiram para 24 por hora e mantiveram-se elevados durante 4 h.

Início
14:00
26 de outubro de 2026 · UTC
De volta ao normal
18:00
4 h depois
Pico
24/h
24× o normal
Incidente de 8x8
3 h 08 min
Contact Center call connectivity/performance issues

Relatos durante a falha

12:0019:50 UTC

O que 8x8 disse

status.8x8.com
Resolvido15:27 – 18:35 · 3 h 08 min

Contact Center call connectivity/performance issues

  1. Resolvido · 18:35

    <p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. A investigar · 17:35

    8x8 engineers continue to work towards resolution of the issue.&nbsp;If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact.&nbsp; &nbsp;We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  3. A investigar · 16:01

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  4. A investigar · 15:44

    Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard.&nbsp; We will continue to provide updates as they become available.&nbsp;

8x8 publicou a primeira atualização 1 h 44 min depois de os relatos começarem a subir.

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