Resolvido · durou 3 h

Falha do Nextiva em 7 de agosto

Os relatos do Nextiva subiram para 24 por hora e ficaram altos por 3 h.

Início
16:00
7 de agosto de 2026 · UTC
De volta ao normal
19:00
3 h depois
Pico
24/h
12× o normal
Incidente de Nextiva
2 h 34 min
Nextiva Contact Center Login Issues

Relatos durante a falha

14:0020:50 UTC

O que Nextiva disse

status.nextiva.com
Resolvido16:21 – 18:55 · 2 h 34 min

Nextiva Contact Center Login Issues

  1. Resolvido · 18:55

    This incident has been resolved.

  2. Monitoramento · 18:12

    We are continuing to monitor for any further issues.

  3. Monitoramento · 18:11

    We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.

  4. Identificado · 17:39

    We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.

  5. Investigando · 16:53

    Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.

  6. Investigando · 16:21

    We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.

Nextiva publicou a primeira atualização 22 min depois que os relatos começaram a subir.

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