--- service: "Project44" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-11-01T12:13:40.946Z" url: "https://instatus.com/now/project44.com" official_status_page: "https://status.project44.com" website: "https://www.project44.com" --- # Is Project44 down? No, it's up. 0 reports in the last hour. ## Official updates - **Ocean Insights API – Cloudflare Infrastructure Upgrade** (SCHEDULED, 2026-11-17T06:30:00.000Z): Dear Valued Customer, We would like to inform you of scheduled maintenance to our Ocean Insights API endpoints on November 17, 2026. This maintenance involves moving the following endpoints behind Cloudflare: capi.ocean-insights.com capi2.ocean-insights.com As part of this change, the IP addresses associated with these hostnames will change, while the hostnames and SSL certificates will remain the same. Maintenance Schedule: Maintenance Start: November 17, 2026, at 6:30 AM UTC Maintenance End: November 17, 2026, at 7:00 AM UTC Customers accessing the APIs using the hostnames listed above will not be affected, and no action is required. However, customers who have configured IP-based allowlisting in their firewalls or outbound traffic rules should update their configurations to use the hostnames before the maintenance window. Failure to do so may result in API connectivity issues. As part of our ongoing commitment to maintaining reliable and secure services, we are carrying out this infrastructure upgrade. We appreciate your cooperation and understanding. If you have any questions or require assistance, please contact us at support@project44.com. Best regards, Customer Support - **eCommerce Logistics (Last Mile) Platform - SFTP Endpoint migration** (SCHEDULED, 2026-11-02T07:30:00.000Z): Dear valued customer, We will be performing scheduled maintenance on our eCommerce Logistics (Last Mile) Platform, during which we will migrate the SFTP endpoint (ftp.getconvey.com) to a new server as part of a security update. The hostname, usernames, passwords, and folder structure will all remain unchanged, and files uploaded will continue to land in the same location and be processed normally. Maintenance Window: Start: November 2, 2026, 7:30 AM UTC End: November 2, 2026, 8:30 AM UTC If you connect using the hostname (ftp.getconvey.com), no action is required on your end. However, during the maintenance window, there will be a brief interruption of approximately 1 to 3 minutes while the switch takes place. Any transfer in progress at that time will fail and will need to be retried once the connection is restored. We recommend avoiding large uploads or downloads during this window. Our team will be actively monitoring this activity throughout the maintenance window. We appreciate your patience and understanding as we complete this update. Should you have any questions, please do not hesitate to reach out to support@project44.com. Regards, Customer Support - **CMA CGM Event Hub - Scheduled Maintenance** (INPROGRESS, 2026-10-31T12:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary. - **NA Production - Data Feed Pipeline REST Adapter DB CPU Scaling** (COMPLETED, 2026-10-29T07:30:00.000Z): The scheduled maintenance has been completed. - **eCommerce Logistics (Last Mile) Platform - Tracking Page Images not Loading** (RESOLVED, 2026-10-26T16:18:15.000Z): Dear valued customer, We would like to inform you that the issue affecting the tracking page on our ecommerce logistics platform, where images were not loading, has been resolved. Our engineering team has implemented a fix, and all services are now fully operational. Reagrds, Customer Support. ## Project44 outage FAQ ### Is Project44 down right now? No, it's up. 0 reports in the last hour. ### Is Project44 down for everyone or just me? It looks like it's just you. Reports for Project44 are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Project44? Nobody has said what's broken with Project44 in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Project44 outage? Reports for Project44 haven't spiked in the last 30 days. ### Does Project44 have a status page? Yes. Project44 posts updates on its official status page, which currently says operational. [Go to status page](https://status.project44.com/) ### What can I do if Project44 isn't working? Check this page and Project44's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Project44 problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Project44's official status page, which we check every minute.