---
service: "PrestaShop"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T16:04:22.500Z"
url: "https://instatus.com/now/prestashop.com"
official_status_page: "https://status.prestashop.com"
website: "https://prestashop.com"
---

# Is PrestaShop down?

No, it's up. 0 reports in the last hour.

## PrestaShop outage FAQ

### Is PrestaShop down right now?

No, it's up. 0 reports in the last hour.

### Is PrestaShop down for everyone or just me?

It looks like it's just you. Reports for PrestaShop are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with PrestaShop?

Nobody has said what's broken with PrestaShop in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last PrestaShop outage?

Reports for PrestaShop haven't spiked in the last 30 days.

### Does PrestaShop have a status page?

Yes. PrestaShop posts updates on its official status page, which currently says operational.

[Go to status page](https://status.prestashop.com/)

### What can I do if PrestaShop isn't working?

Check this page and PrestaShop's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a PrestaShop problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with PrestaShop's official status page, which we check every minute.