Resolved · lasted 1 h

Ping Identity outage on August 20

Reports for Ping Identity jumped to 96 an hour and stayed high for 1 h.

Started
5:00 PM
August 20, 2026 · UTC
Back to normal
6:00 PM
1 h later
Peak
96/hr
16× normal
Ping Identity’s incident
1 h 06 min
PingID - US Region - Service Disruption

Reports during the outage

3:00 PM7:50 PM UTC

What Ping Identity said

status.pingidentity.com
Resolved5:41 – 6:47 PM · 1 h 06 min

PingID - US Region - Service Disruption

  1. Resolved · 6:47 PM

    This incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.

  2. Monitoring · 6:00 PM

    A fix has been implemented and we are monitoring closely to confirm recovery. We will provide the next update in approximately 60 minutes or upon confirmation of resolution. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

  3. Investigating · 5:41 PM

    Ping Identity is aware of an issue impacting PingID in the US Region. We are currently investigating. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

Ping Identity posted its first update 42 min after reports started rising.

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