Resolved · lasted 18 h

Palo Alto Networks outage on October 20

Reports for Palo Alto Networks jumped to 37 an hour and stayed high for 18 h.

Started
7:00 AM
October 20, 2026 · UTC
Back to normal
1:00 AM
18 h later
Peak
37/hr
37× normal
Palo Alto Networks’s incident
9 h 23 min
WildFire Issue

Reports during the outage

5:00 AM2:50 AM UTC

What Palo Alto Networks said

status.paloaltonetworks.com
Resolved6:52 AM – 4:15 PM · 9 h 23 min

WildFire Issue

  1. Resolved · 4:15 PM

    This incident has been resolved.

  2. Monitoring · 4:10 PM

    A fix has been implemented and we are monitoring the results.

  3. Identified · 4:06 PM

    The issue has been identified and a fix is being implemented.

  4. Investigating · 3:24 PM

    As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.

  5. Investigating · 1:08 PM

    GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table

  6. Investigating · 9:46 AM

    GCP is still continuing investigating the issue. There is no ETA yet.

  7. Investigating · 7:37 AM

    This is due to an outage from GCP.

  8. Investigating · 6:52 AM

    WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details. Customer Impact: Delay in sample processing and client disconnection errors Workaround: N/A

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