--- service: "Otava" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T20:55:56.364Z" url: "https://instatus.com/now/otava.com" official_status_page: "https://status.otava.com" website: "https://www.otava.com" --- # Is Otava down? No, it's up. 0 reports in the last hour. ## Official updates - **OTAVA® Austin (AU1) to Ashburn (VA4) Transport Circuit Maintenance - 12/10/2026** (SCHEDULED, 2026-12-10T17:00:00.000Z): OTAVA® Austin (AU1) to Ashburn (VA4) Transport Circuit Maintenance - 12/10/2026 Start Time: 12/10/26 - 12:00 AM ET End Time: 12/10/26 - 6:00 AM ET Type: Fiber Repair Maintenance Service Impacting: Yes - Up to 2 seconds as the circuit gracefully fails over to the redundant circuit. Description: The Circuit Provider team is performing Fiber Repair on the transport circuit between Austin and Ashburn. During the maintenance windows, the transport circuit between the data centers will not have redundancy. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Sign in to OTAVA® Support Portal - **OTAVA® Cloud Backup Infrastructure Patching - 11/24/26** (SCHEDULED, 2026-11-24T07:00:00.000Z): Start Time: 11/24/26 at 02:00 AM ET. End Time: 11/24/26 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. - **Metro Detroit (MD1) Data Center Electrical System Thermal Scans - 11/23/26** (SCHEDULED, 2026-11-23T13:00:00.000Z): Start Time: 11/23/26 - 8:00 AM ET End Time: 11/23/26 - 5:00 PM ET Type: Routine Service Impacting: No - Due to the redundant nature of the design, no impact is expected. Description: OTAVA® vendors will be conducting routine Thermal Scans of data center electrical systems. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. MD1 - Metro Detroit, MI - Building Systems - **OTAVA® DRaaS powered by Veeam and Service Provider Console Infrastructure Patching - 11/19/26** (SCHEDULED, 2026-11-19T07:00:00.000Z): Start Time: 11/19/26 at 02:00 AM ET. End Time: 11/19/26 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® DRaaS powered by Veeam (OCC) & Backup for Microsoft 365 & Service Provider Console (VSPC) infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. - **Phoenix (PHX1) OTAVA® Cloud Backup and DRaaS powered by VEEAM Infrastructure Patching -11/18/26** (SCHEDULED, 2026-11-18T07:00:00.000Z): Start Time: 11/18/26 at 02:00 AM ET. End Time: 11/18/26 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup (OCB), DRaaS powered by VEEAM (OCC) and Backup for Microsoft 365 Infrastructure Patching. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. ## Otava outage FAQ ### Is Otava down right now? No, it's up. 0 reports in the last hour. ### Is Otava down for everyone or just me? It looks like it's just you. Reports for Otava are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Otava? Nobody has said what's broken with Otava in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Otava outage? Reports for Otava haven't spiked in the last 30 days. ### Does Otava have a status page? Yes. Otava posts updates on its official status page, which currently says operational. [Go to status page](https://status.otava.com/) ### What can I do if Otava isn't working? Check this page and Otava's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Otava problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Otava's official status page, which we check every minute.