---
service: "Onfido"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-10-31T23:45:36.292Z"
url: "https://instatus.com/now/onfido.com"
official_status_page: "https://status.onfido.com"
website: "https://onfido.com"
---

# Is Onfido down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Potential problems completing Identity Reports (UK)** (RESOLVED, 2026-10-29T10:33:19.000Z): This incident has been resolved. We have confirmed that the fix has solved the underlying error on Identity Reports (UK). Thank you for your patience.

## Onfido outage FAQ

### Is Onfido down right now?

No, it's up. 0 reports in the last hour.

### Is Onfido down for everyone or just me?

It looks like it's just you. Reports for Onfido are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Onfido?

Nobody has said what's broken with Onfido in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Onfido outage?

Reports for Onfido haven't spiked in the last 30 days.

### Does Onfido have a status page?

Yes. Onfido posts updates on its official status page, which currently says operational.

[Go to status page](https://status.onfido.com/)

### What can I do if Onfido isn't working?

Check this page and Onfido's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Onfido problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Onfido's official status page, which we check every minute.