---
service: "One Inc"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T19:11:38.784Z"
url: "https://instatus.com/now/oneinc.com"
official_status_page: "https://status.oneinc.com"
website: "https://www.oneinc.com"
---

# Is One Inc down?

No, it's up. 0 reports in the last hour.

## Official updates

- **One Inc Major Release Notification** (SCHEDULED, 2026-11-04T05:00:00.000Z): Major Release Notification Summary This notice is to inform you of upcoming major releases across the following One Inc production environments: PremiumPay®, ClaimsPay®, and Admin Portal. The scheduled updates will be deployed to production on November 3 and 4, 2026. Major releases occur monthly and deliver new product features, technical improvements, or refactoring, and are deployed to both test and production environments. Release Details PremiumPay and Admin Portal Release Start Date: November 3, 2026 Start Time: 9:00 PM PT Duration: 9:00 PM – 2:00 AM PT Expected Downtime: No downtime expected Affected Components: PremiumPay Digital Payments and Digital Engagement, Admin Portal ClaimsPay Release Start Date: November 4, 2026 Start Time: 10:00 PM PT Duration: 10:00 PM – 12:00 AM PT Expected Downtime: No downtime expected Affected Components: ClaimsPay If you do not receive any further communication from us about these releases, please consider them successfully completed following the deployment windows listed above. If you have any questions or need assistance, please submit a case in ConnectONE. Thank you, One Inc Customer Experience Team
- **One Inc PremiumPay Maintenance Notification** (COMPLETED, 2026-10-29T03:00:00.000Z): The scheduled maintenance has been completed.
- **One Inc PremiumPay Minor Release Notification** (COMPLETED, 2026-10-28T02:00:00.000Z): The scheduled maintenance has been completed.

## One Inc outage FAQ

### Is One Inc down right now?

No, it's up. 0 reports in the last hour.

### Is One Inc down for everyone or just me?

It looks like it's just you. Reports for One Inc are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with One Inc?

Nobody has said what's broken with One Inc in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last One Inc outage?

Reports for One Inc haven't spiked in the last 30 days.

### Does One Inc have a status page?

Yes. One Inc posts updates on its official status page, which currently says operational.

[Go to status page](https://status.oneinc.com/)

### What can I do if One Inc isn't working?

Check this page and One Inc's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a One Inc problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with One Inc's official status page, which we check every minute.
