--- service: "IXCloud" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-01T08:26:41.703Z" url: "https://instatus.com/now/numonix.io" official_status_page: "https://numonix.statuspage.io" website: "https://numonix.io" --- # Is IXCloud down? No, it's up. 0 reports in the last hour. ## Official updates - **IXCloud Maintenance - UK** (COMPLETED, 2026-10-30T18:00:00.000Z): The scheduled maintenance has been completed. - **IXCloud Maintenance - CA** (NOTSTARTEDYET, 2026-08-08T11:00:00.000Z): **Release Notes** * **Real-Time Notifications \(WebHooks\):** IXCloud Webhooks deliver real-time HTTP notifications to your internal systems whenever key call recording events occur * **Meeting Summary:** introduced support for meeting summary capabilities, including configuration, licensing, and OpenAPI support. * **Sentiment Analysis:** added sentiment analysis capabilities with support for configuration, licensing, cache/catalogger integration, call details, and shared calls. **Expanded search experiences:** added search bars for users, targets, profiles within groups, and endpoint-related workflows. * **Playback permission improvements:** added “Select All” support for group playback permissions. * **Retention profile administration:** added “Set As Default” to the context menu for retention profiles. * **Version display support:** IXCloud can now use the version API to display version information. **Filtering and search usability:** improved reset behavior, disabled search execution patterns, clear-filter access, redesigned date filtering, and more consistent search bar behavior across modules. * **Administration workflows:** improved organization pagination, group membership handling, profile selection behavior, target/user selection experiences, and single-select control design. * **Shared call experience:** improved transcription-sharing behavior when no transcription exists and added shared-call audit coverage. * **Audit trail visibility:** improved system observability by capturing more admin events across authentication, storage, licensing, roles, profiles, groups, users, targets, and call logs. * **Performance enhancements:** created additional indexes for meeting fields, GDPR, and evaluation status; improved search performance when assigning licenses to groups. * **UI consistency:** corrected alignment, color, spacing, wording, spelling, and other visual polish issues across audit trail, AD Sync, playback logs, call deletion logs, permissions, and listing views. * **General bug fixes** - **IXCloud Maintenance - US** (NOTSTARTEDYET, 2026-08-08T11:00:00.000Z): **Release Notes** * **Real-Time Notifications \(WebHooks\):** IXCloud Webhooks deliver real-time HTTP notifications to your internal systems whenever key call recording events occur * **Meeting Summary:** introduced support for meeting summary capabilities, including configuration, licensing, and OpenAPI support. * **Sentiment Analysis:** added sentiment analysis capabilities with support for configuration, licensing, cache/catalogger integration, call details, and shared calls. **Expanded search experiences:** added search bars for users, targets, profiles within groups, and endpoint-related workflows. * **Playback permission improvements:** added “Select All” support for group playback permissions. * **Retention profile administration:** added “Set As Default” to the context menu for retention profiles. * **Version display support:** IXCloud can now use the version API to display version information. **Filtering and search usability:** improved reset behavior, disabled search execution patterns, clear-filter access, redesigned date filtering, and more consistent search bar behavior across modules. * **Administration workflows:** improved organization pagination, group membership handling, profile selection behavior, target/user selection experiences, and single-select control design. * **Shared call experience:** improved transcription-sharing behavior when no transcription exists and added shared-call audit coverage. * **Audit trail visibility:** improved system observability by capturing more admin events across authentication, storage, licensing, roles, profiles, groups, users, targets, and call logs. * **Performance enhancements:** created additional indexes for meeting fields, GDPR, and evaluation status; improved search performance when assigning licenses to groups. * **UI consistency:** corrected alignment, color, spacing, wording, spelling, and other visual polish issues across audit trail, AD Sync, playback logs, call deletion logs, permissions, and listing views. * **General bug fixes** - **IXCloud Maintenance - UK** (NOTSTARTEDYET, 2026-08-07T18:00:00.000Z): **Release Notes** * **Real-Time Notifications \(WebHooks\):** IXCloud Webhooks deliver real-time HTTP notifications to your internal systems whenever key call recording events occur * **Meeting Summary:** introduced support for meeting summary capabilities, including configuration, licensing, and OpenAPI support. * **Sentiment Analysis:** added sentiment analysis capabilities with support for configuration, licensing, cache/catalogger integration, call details, and shared calls. **Expanded search experiences:** added search bars for users, targets, profiles within groups, and endpoint-related workflows. * **Playback permission improvements:** added “Select All” support for group playback permissions. * **Retention profile administration:** added “Set As Default” to the context menu for retention profiles. * **Version display support:** IXCloud can now use the version API to display version information. **Filtering and search usability:** improved reset behavior, disabled search execution patterns, clear-filter access, redesigned date filtering, and more consistent search bar behavior across modules. * **Administration workflows:** improved organization pagination, group membership handling, profile selection behavior, target/user selection experiences, and single-select control design. * **Shared call experience:** improved transcription-sharing behavior when no transcription exists and added shared-call audit coverage. * **Audit trail visibility:** improved system observability by capturing more admin events across authentication, storage, licensing, roles, profiles, groups, users, targets, and call logs. * **Performance enhancements:** created additional indexes for meeting fields, GDPR, and evaluation status; improved search performance when assigning licenses to groups. * **UI consistency:** corrected alignment, color, spacing, wording, spelling, and other visual polish issues across audit trail, AD Sync, playback logs, call deletion logs, permissions, and listing views. * **General bug fixes** - **IXCloud Maintenance - ZA** (NOTSTARTEDYET, 2026-08-07T17:00:00.000Z): **Release Notes** * **Real-Time Notifications \(WebHooks\):** IXCloud Webhooks deliver real-time HTTP notifications to your internal systems whenever key call recording events occur * **Meeting Summary:** introduced support for meeting summary capabilities, including configuration, licensing, and OpenAPI support. * **Sentiment Analysis:** added sentiment analysis capabilities with support for configuration, licensing, cache/catalogger integration, call details, and shared calls. **Expanded search experiences:** added search bars for users, targets, profiles within groups, and endpoint-related workflows. * **Playback permission improvements:** added “Select All” support for group playback permissions. * **Retention profile administration:** added “Set As Default” to the context menu for retention profiles. * **Version display support:** IXCloud can now use the version API to display version information. **Filtering and search usability:** improved reset behavior, disabled search execution patterns, clear-filter access, redesigned date filtering, and more consistent search bar behavior across modules. * **Administration workflows:** improved organization pagination, group membership handling, profile selection behavior, target/user selection experiences, and single-select control design. * **Shared call experience:** improved transcription-sharing behavior when no transcription exists and added shared-call audit coverage. * **Audit trail visibility:** improved system observability by capturing more admin events across authentication, storage, licensing, roles, profiles, groups, users, targets, and call logs. * **Performance enhancements:** created additional indexes for meeting fields, GDPR, and evaluation status; improved search performance when assigning licenses to groups. * **UI consistency:** corrected alignment, color, spacing, wording, spelling, and other visual polish issues across audit trail, AD Sync, playback logs, call deletion logs, permissions, and listing views. * **General bug fixes** ## IXCloud outage FAQ ### Is IXCloud down right now? No, it's up. 0 reports in the last hour. ### Is IXCloud down for everyone or just me? It looks like it's just you. Reports for IXCloud are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with IXCloud? Nobody has said what's broken with IXCloud in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last IXCloud outage? Reports for IXCloud haven't spiked in the last 30 days. ### Does IXCloud have a status page? Yes. IXCloud posts updates on its official status page, which currently says operational. [Go to status page](https://numonix.statuspage.io/) ### What can I do if IXCloud isn't working? Check this page and IXCloud's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a IXCloud problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with IXCloud's official status page, which we check every minute.