Løst · varte 2 t

Driftsbrudd hos ShipHero 30. september

Rapportene for ShipHero steg til 27 i timen og holdt seg høye i 2 t.

Startet
18:00
30. september 2026 · UTC
Normalt igjen
20:00
2 t senere
Topp
27/t
27× normalt
Hendelse hos ShipHero
3 t 04 min
Intermittent Platform Access Issue

Rapporter under driftsbruddet

16:0021:50 UTC

Hva ShipHero sa

status.shiphero.com
Løst19:10–22:14 · 3 t 04 min

Intermittent Platform Access Issue

  1. Løst · 22:14

    This incident has been resolved.

  2. Overvåker · 20:26

    ShipHero deployed a fix to restore access.  We will continue to monitor the health our Permissions Management service but are advising customers that were impacted by this event to log back into ShipHero and resume normal operations.

  3. Identifisert · 20:22

    We believe we are close to resolution and will provide another update shortly.

  4. Identifisert · 19:56

    Users are unable to login to many parts of ShipHero. The issue is related to our permissions management. We're working to resolve as quickly as possible.

  5. Identifisert · 19:17

    An issue was identified affecting our endpoints and working to restore them.

  6. Undersøker · 19:10

    We are currently investigating an issue that began at approximately 3pm. Our internal alerts reported an issue accessing the platform. Our Team is actively working to restore services.

ShipHero publiserte sin første oppdatering 1 t 10 min etter at rapportene begynte å stige.

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