--- service: "Fonix" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T18:01:40.789Z" url: "https://instatus.com/now/no/fonix.com" official_status_page: "https://status.fonix.com" website: "https://www.fonix.com" --- # Er Fonix nede? Det er under vedlikehold. 0 rapporter den siste timen. ## Offisielle oppdateringer - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-17T22:00:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 17/11/2026 22:00 PM Downtime Start Date/Time: 17/11/2026 23:20 PM Downtime End Date/Time: 18/11/2026 04:56 AM Maintenance End Date/Time: 18/11/2026 09:20 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 09:20 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-16T22:30:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 16/11/2026 22:30 PM Downtime Start Date/Time: 16/11/2026 23:00 PM Downtime End Date/Time: 17/11/2026 03:30 AM Maintenance End Date/Time: 17/11/2026 05:00 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: Messaging Gateway Update** (SCHEDULED, 2026-11-03T17:00:00.000Z): Dear Customer, Please be advised we will be undertaking planned maintenance on our Messaging Gateway platforms on the below date and time. The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team - **Planned Maintenance: Campaign Manager Update** (INPROGRESS, 2026-11-02T17:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary. - **Planned Maintenance: O2 Premium SMS** (COMPLETED, 2026-11-01T23:00:00.000Z): The scheduled maintenance has been completed. ## Vanlige spørsmål om Fonix-avbrudd ### Er Fonix nede akkurat nå? Det er under vedlikehold. 0 rapporter den siste timen. ### Er Fonix nede for alle eller bare for meg? Det ser ut til at det bare er deg. Rapportene for Fonix er på vanlig nivå, så prøv å laste siden på nytt, sjekke tilkoblingen eller logge ut og inn igjen. ### Hvilke problemer rapporterer folk med Fonix? Ingen har sagt hva som er ødelagt med Fonix den siste timen. Hvis noe ikke fungerer for deg, velg det ovenfor så andre kan se det. ### Når var det siste Fonix-avbruddet? Meldingene for Fonix har ikke toppet seg de siste 30 dagene. ### Har Fonix en statusside? Ja. Fonix legger ut oppdateringer på den offisielle statussiden sin, som akkurat nå sier: vedlikehold. [Gå til statusside](https://status.fonix.com/) ### Hva kan jeg gjøre hvis Fonix ikke fungerer? Sjekk denne siden og statussiden til Fonix for oppdateringer, og vent noen minutter før du prøver igjen. Ikke installer på nytt: hvis det er et avbrudd, er det de som må fikse det. ### Hvordan rapporterer jeg et problem med Fonix? Trykk på «Jeg har også et problem» øverst på siden og velg hva som ikke fungerer. Rapporten din vises i live-diagrammet innen et minutt, og du kan legge igjen en kommentar for å fortelle andre hva du ser. ### Hvordan vet Instatus Now det? Vi kombinerer meldinger fra folk på denne siden med Fonix sin offisielle statusside, som vi sjekker hvert minutt.