--- service: "DRACOON" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T07:59:51.093Z" url: "https://instatus.com/now/no/dracoon.com" official_status_page: "https://status.dracoon.com" website: "https://www.dracoon.com/de/home" --- # Er DRACOON nede? Nei, det fungerer. 0 rapporter den siste timen. ## Offisielle oppdateringer - **Scheduled Maintenance** (SCHEDULED, 2026-11-04T21:00:00.000Z): We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur. - **Scheduled Maintenance** (COMPLETED, 2026-10-28T21:00:00.000Z): The scheduled maintenance has been completed. - **Partial Outage of Email notifications** (RESOLVED, 2026-10-26T09:29:04.000Z): **20 - 26 October 2026: Post-Mortem** We experienced an issue with email notifications between 20 October and 26 October 2026. Our team has worked diligently to identify the root cause and implement a resolution. In this post-mortem, we want to share the details of what happened, why it happened, what we did to resolve it, and what we will do to prevent similar incidents in the future. **What happened?** During this period, some recipients did not receive email notifications from DRACOON. The issue mainly affected organisations whose incoming mail runs through certain corporate email security gateways. For these recipients, many notifications were rejected and not delivered. All other DRACOON functions were unaffected. ‌**Why did this happen?** Before accepting a mail, some email security gateways check that the sender's domain is valid. A DNS service operated by a third-party provider began giving an incorrect answer for part of our notification sender domain's configuration. Because of that answer, these gateways wrongly treated our sender domain as invalid and rejected the notifications. Our own configuration and our mail delivery service were working correctly throughout. **What did we do?** After the first customer reports, we analyzed the delivery logs together with our email delivery partner and found that the rejections followed a clear pattern. We traced them to the third-party DNS issue. On 26 October, we changed the configuration of our notification sender domain so that it no longer depends on the affected third-party service. After the change, delivery returned to normal, and we monitored it closely to confirm the issue was resolved. **What can we do to improve?** * We are reviewing our email-related configurations to remove dependencies on external services. * We are improving our monitoring of email delivery, so that unusual rejection rates are detected and investigated sooner. We apologize for any inconvenience this incident may have caused. We are committed to ensuring the stability and reliability of our services and will continue to take proactive measures to prevent similar incidents from happening in the future. If you have any questions or concerns, please don't hesitate to reach out to our support team for assistance. ## Vanlige spørsmål om DRACOON-avbrudd ### Er DRACOON nede akkurat nå? Nei, det fungerer. 0 rapporter den siste timen. ### Er DRACOON nede for alle eller bare for meg? Det ser ut til at det bare er deg. Rapportene for DRACOON er på vanlig nivå, så prøv å laste siden på nytt, sjekke tilkoblingen eller logge ut og inn igjen. ### Hvilke problemer rapporterer folk med DRACOON? Ingen har sagt hva som er ødelagt med DRACOON den siste timen. Hvis noe ikke fungerer for deg, velg det ovenfor så andre kan se det. ### Når var det siste DRACOON-avbruddet? Meldingene for DRACOON har ikke toppet seg de siste 30 dagene. ### Har DRACOON en statusside? Ja. DRACOON legger ut oppdateringer på den offisielle statussiden sin, som akkurat nå sier: operasjonell. [Gå til statusside](https://status.dracoon.com/) ### Hva kan jeg gjøre hvis DRACOON ikke fungerer? Sjekk denne siden og statussiden til DRACOON for oppdateringer, og vent noen minutter før du prøver igjen. Ikke installer på nytt: hvis det er et avbrudd, er det de som må fikse det. ### Hvordan rapporterer jeg et problem med DRACOON? Trykk på «Jeg har også et problem» øverst på siden og velg hva som ikke fungerer. Rapporten din vises i live-diagrammet innen et minutt, og du kan legge igjen en kommentar for å fortelle andre hva du ser. ### Hvordan vet Instatus Now det? Vi kombinerer meldinger fra folk på denne siden med DRACOON sin offisielle statusside, som vi sjekker hvert minutt.