Opgelost · duurde 11 u

Storing bij Momentum Telecom op 29 oktober

Meldingen voor Momentum Telecom stegen naar 63 per uur en bleven 11 u hoog.

Begonnen
14:00
29 oktober 2026 · UTC
Weer normaal
1:00
11 u later
Piek
63/u
32× normaal
Incident van Momentum Telecom
—
Event - Call Analytics Portal Unavailable

Meldingen tijdens de storing

12:002:50 UTC

Wat Momentum Telecom zei

momentumservices.status.page
Onderzoeken14:11

Event - Call Analytics Portal Unavailable

  1. Onderzoeken · 14:47

    <p><span style="font-family: Calibri"></span>Dear Valued Customer,&nbsp;<br></p><span><p><br> Please be advised that the Call Analytics Portal has been restored and is functioning at this time. While we believe the root cause has been determined, we are continuing to work with our Vendor to investigate the issue and ensure the service remains stable. </p><p>Thank you for your patience as we work through this issue. If you are still experiencing trouble with your Call Analytics Portal, please contact your support team with details.&nbsp;</p><p>&nbsp;</p><p>Regards,</p><p>CallTower Support</p></span>

  2. Onderzoeken · 12:49

    <p><span style="font-family: Calibri"></span>Dear Valued Customer,&nbsp;<br></p><span><p><br> Please be advised that we are aware the Call Analytics Portal is currently unavailable again this morning. We have escalated the issue with our vendor and they are actively working to identify the cause and restore service. We understand that this service is important to your business and appreciate your patience as this is resolved.</p><p>&nbsp;</p><p>Regards,</p><p>CallTower Support</p></span>

  3. Onderzoeken · 14:11

    <p><span style="font-family: Calibri"></span><span style="font-size: inherit">Valued Customer,&nbsp;</span><br></p><p><br>Please be advised that our Call Analytics Portal is currently experiencing a service impairment. Our vendor is actively investigating the issue and working to identify the cause and restore service. &nbsp;We understand that this service is important to your business and appreciate your patience as this is resolved.</p><p>&nbsp;<span style="font-size: inherit">Regards,</span></p><p><span></span></p><p>CallTower Support</p>

Momentum Telecom plaatste de eerste update 11 min nadat de meldingen begonnen te stijgen.

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