--- service: "Nextiva" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 2 checked_at: "2026-10-31T21:29:05.928Z" url: "https://instatus.com/now/nextiva.com" official_status_page: "https://status.nextiva.com" website: "http://www.nextiva.com/" --- # Is Nextiva down? No, it's up. 0 reports in the last hour. ## Official updates - **NextivaONE and NextOS Platform Login Issues** (RESOLVED, 2026-10-28T16:54:42.000Z): This incident has been resolved. - **Intermittent Audio Quality and Calling Issues.** (RESOLVED, 2026-10-27T17:59:14.000Z): We are no longer observing intermittent issues with audio quality or the ability to place and receive calls for the impacted subset of customers. The incident has been resolved - **Upcoming maintenance to Nextiva service** (SCHEDULED, 2026-09-24T03:00:00.000Z): The Nextiva Engineering Team will be performing required maintenance for a subset of customers to ensure the health and stability of our services. The maintenance will begin September 23, at 8:00 p.m. MST and is expected to conclude at 4:00 a.m. MST on September 24. Calling and voicemail services will continue to operate normally during the maintenance window, with no interruption to inbound or outbound calling or voicemail access. During the maintenance window, the Nextiva Admin Portals will be available in read-only mode. Changes to account profiles, users, services, call routing, features, and other configuration settings will be temporarily unavailable until the maintenance is complete. If you are a call center agent or supervisor, please be sure to log in before the maintenance window begins. Users who log out during the maintenance window will not be able to log back in until the maintenance is complete. - **Upcoming maintenance to Nextiva service** (SCHEDULED, 2026-09-23T03:00:00.000Z): The Nextiva Engineering Team will be performing required maintenance for a subset of customers to ensure the health and stability of our services. The maintenance will begin September 22, at 8:00 p.m. MST and is expected to conclude at 4:00 a.m. MST on September 23. Calling and voicemail services will continue to operate normally during the maintenance window, with no interruption to inbound or outbound calling or voicemail access. During the maintenance window, the Nextiva Admin Portals will be available in read-only mode. Changes to account profiles, users, services, call routing, features, and other configuration settings will be temporarily unavailable until the maintenance is complete. If you are a call center agent or supervisor, please be sure to log in before the maintenance window begins. Users who log out during the maintenance window will not be able to log back in until the maintenance is complete. ## Nextiva outage FAQ ### Is Nextiva down right now? No, it's up. 0 reports in the last hour. ### Is Nextiva down for everyone or just me? It looks like it's just you. Reports for Nextiva are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Nextiva? Nobody has said what's broken with Nextiva in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Nextiva outage? Reports last spiked on Oct 28 and settled after about 4 hours. ### Does Nextiva have a status page? Yes. Nextiva posts updates on its official status page, which currently says operational. [Go to status page](https://status.nextiva.com/) ### What can I do if Nextiva isn't working? Check this page and Nextiva's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Nextiva problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Nextiva's official status page, which we check every minute. ### What is Nextiva? Nextiva is a unified communications platform offering business phone systems, CRM, and contact center solutions. [Visit website](http://www.nextiva.com/)