---
service: "New Relic"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T05:53:06.543Z"
url: "https://instatus.com/now/newrelic.com"
official_status_page: "https://status.newrelic.com"
website: "http://newrelic.com"
---

# Is New Relic down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Next-Gen Entity Platform Issues** (RESOLVED, 2026-10-28T09:35:16.000Z): Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may have been unable to view or manage entities. The issue is now resolved and the service is operating normally.

## New Relic outage FAQ

### Is New Relic down right now?

No, it's up. 0 reports in the last hour.

### Is New Relic down for everyone or just me?

It looks like it's just you. Reports for New Relic are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with New Relic?

Nobody has said what's broken with New Relic in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last New Relic outage?

Reports for New Relic haven't spiked in the last 30 days.

### Does New Relic have a status page?

Yes. New Relic posts updates on its official status page, which currently says operational.

[Go to status page](https://status.newrelic.com/)

### What can I do if New Relic isn't working?

Check this page and New Relic's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a New Relic problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with New Relic's official status page, which we check every minute.