---
service: "Neo4j Aura"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T06:58:49.678Z"
url: "https://instatus.com/now/neo4j.com"
official_status_page: "https://status.neo4j.io"
website: "https://neo4j.com"
---

# Is Neo4j Aura down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Some Aura operations impacted currently for a single Cloud Service Provider** (RESOLVED, 2026-10-29T09:06:55.000Z): This incident has now been fully resolved
- **Issue impacting certain database operations for Aura customers on Azure** (RESOLVED, 2026-10-26T14:50:50.000Z): Our engineers have successfully deployed a fix, and the issue is now resolved. Aura customers on Azure can now download database snapshots without issues.

## Neo4j Aura outage FAQ

### Is Neo4j Aura down right now?

No, it's up. 0 reports in the last hour.

### Is Neo4j Aura down for everyone or just me?

It looks like it's just you. Reports for Neo4j Aura are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Neo4j Aura?

Nobody has said what's broken with Neo4j Aura in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Neo4j Aura outage?

Reports for Neo4j Aura haven't spiked in the last 30 days.

### Does Neo4j Aura have a status page?

Yes. Neo4j Aura posts updates on its official status page, which currently says operational.

[Go to status page](https://status.neo4j.io/)

### What can I do if Neo4j Aura isn't working?

Check this page and Neo4j Aura's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Neo4j Aura problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Neo4j Aura's official status page, which we check every minute.