A scheduled maintenance window for QuikPay is in progress from 12:15 AM to 3:15 AM. During this time, services may be unavailable or experience reduced functionality. We appreciate your patience and understanding while this work is completed.
- **Planned Maintenance for QuikPay** (NOTSTARTEDYET, 2026-11-23T06:15:00.000Z):A scheduled maintenance window for QuikPay is in progress from 12:15 AM to 3:15 AM. During this time, services may be unavailable or experience reduced functionality. We appreciate your patience and understanding while this work is completed.
- **Planned Maintenance for QuikPay** (NOTSTARTEDYET, 2026-11-16T06:15:00.000Z):A scheduled maintenance window for QuikPay is in progress from 12:15 AM to 3:15 AM. During this time, services may be unavailable or experience reduced functionality. We appreciate your patience and understanding while this work is completed.
- **Planned Maintenance** (NOTSTARTEDYET, 2026-11-09T03:30:00.000Z):A scheduled maintenance window is in progress from 11/8/26 at 9:30 PM to 11/9/26 at 3:15 AM. During this time, services may be unavailable or experience reduced functionality. We appreciate your patience and understanding while this work is completed.
- **Performance Issues impacting Refunds** (INVESTIGATING, 2026-10-29T15:31:00.000Z):We experienced an issue that impacted Refunds and the issue has been resolved. We are continuing to closely monitor to ensure services remain stable. Further updates will be posted here if needed.
## Nelnet outage FAQ ### Is Nelnet down right now? Yes, it's down. 0 reports in the last hour. ### Is Nelnet down for everyone or just me? It's not just you: 0 reports in the last hour from people having the same trouble. ### What problems are people reporting with Nelnet? Nobody has said what's broken with Nelnet in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Nelnet outage? Reports last spiked on Oct 30 and settled after about an hour. ### Does Nelnet have a status page? Yes. Nelnet posts updates on its official status page, which currently says major outage. [Go to status page](https://status.campuscommerce.com/) ### What can I do if Nelnet isn't working? Check this page and Nelnet's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Nelnet problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Nelnet's official status page, which we check every minute. ### What is Nelnet? Nelnet is a student loan servicing and education technology company. [Visit website](https://www.nelnet.com/welcome)