August 26 တွင် Proton Mail ပြတ်တောက်မှု

Global Outage

1. ဖြေရှင်းပြီး · 6:53 PM

   A post mortem of this incident has been made available here: [https://proton.me/blog/august-27-outage-incident-report](https://proton.me/blog/august-27-outage-incident-report)

2. ဖြေရှင်းပြီး · 12:27 AM

   This outage has now been largely resolved, and services are back online. We are still clearing a few lingering issues, however, meaning some users will experience delays in email delivery and reception, and receiving notifications. No data has been lost as a result of this outage. UPDATE: We have now resolved the remaining minor issues. We will be providing a post mortem with more information about the incident, here on the status page, after we complete the incident clean up.

3. စောင့်ကြည့်နေသည် · 11:57 PM

   A fix has now been implemented, and we're monitoring results. This means most services have been recovered for most users now, but our efforts to recover the remaining instances continue.

4. ဖော်ထုတ်ပြီး · 11:37 PM

   Our efforts to restore impacted services are now yielding results, and as a result are starting to recover for some users. Meanwhile, we are continuing recovery operations.

5. ဖော်ထုတ်ပြီး · 10:38 PM

   We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites.

6. စုံစမ်းနေသည် · 10:18 PM

   It appears that Proton VPN works for some, so it has been changed to "Partial Outage" rather than "Major Outage"

7. စုံစမ်းနေသည် · 10:14 PM

   We are continuing to investigate this issue.

8. စုံစမ်းနေသည် · 10:11 PM

   We are continuing to investigate this issue.

9. စုံစမ်းနေသည် · 10:09 PM

   We are currently investigating this issue.