---
service: "Mux"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T20:56:11.836Z"
url: "https://instatus.com/now/mux.com"
official_status_page: "https://status.mux.com"
website: "https://mux.com"
---

# Is Mux down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Elevated Mux Video Errors** (RESOLVED, 2026-10-29T02:05:17.000Z): This incident has been resolved. Some customers have reported on-demand assets created during or shortly after the incident window didn’t finish processing and are still showing a status of "preparing". Our team is working to get these assets processed. At this time you do not need to take any action, and we’ll post an update here as soon as they’re resolved. If this is having an urgent impact on your business, please contact us via mux.com/support or reach out to your CSM directly, and include a list of asset IDs that are impacted.

## Mux outage FAQ

### Is Mux down right now?

No, it's up. 0 reports in the last hour.

### Is Mux down for everyone or just me?

It looks like it's just you. Reports for Mux are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Mux?

Nobody has said what's broken with Mux in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Mux outage?

Reports for Mux haven't spiked in the last 30 days.

### Does Mux have a status page?

Yes. Mux posts updates on its official status page, which currently says operational.

[Go to status page](https://status.mux.com/)

### What can I do if Mux isn't working?

Check this page and Mux's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Mux problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Mux's official status page, which we check every minute.