--- service: "Fonix" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T17:55:05.833Z" url: "https://instatus.com/now/ms/fonix.com" official_status_page: "https://status.fonix.com" website: "https://www.fonix.com" --- # Adakah Fonix terganggu? Dalam penyelenggaraan. 0 laporan sejam lepas. ## Kemas kini rasmi - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-17T22:00:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 17/11/2026 22:00 PM Downtime Start Date/Time: 17/11/2026 23:20 PM Downtime End Date/Time: 18/11/2026 04:56 AM Maintenance End Date/Time: 18/11/2026 09:20 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 09:20 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-16T22:30:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 16/11/2026 22:30 PM Downtime Start Date/Time: 16/11/2026 23:00 PM Downtime End Date/Time: 17/11/2026 03:30 AM Maintenance End Date/Time: 17/11/2026 05:00 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: Messaging Gateway Update** (SCHEDULED, 2026-11-03T17:00:00.000Z): Dear Customer, Please be advised we will be undertaking planned maintenance on our Messaging Gateway platforms on the below date and time. The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team - **Planned Maintenance: Campaign Manager Update** (INPROGRESS, 2026-11-02T17:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary. - **Planned Maintenance: O2 Premium SMS** (COMPLETED, 2026-11-01T23:00:00.000Z): The scheduled maintenance has been completed. ## Soalan lazim gangguan Fonix ### Adakah Fonix terganggu sekarang? Dalam penyelenggaraan. 0 laporan sejam lepas. ### Adakah Fonix terganggu untuk semua orang atau saya sahaja? Nampaknya hanya anda yang mengalaminya. Laporan untuk Fonix berada pada tahap biasa, jadi cuba muat semula halaman, semak sambungan, atau log keluar dan log masuk semula. ### Apakah masalah yang dilaporkan orang tentang Fonix? Tiada siapa yang menyatakan apa yang rosak pada Fonix dalam sejam yang lalu. Jika sesuatu tidak berfungsi untuk anda, pilihnya di atas supaya orang lain dapat melihat. ### Bila gangguan Fonix yang terakhir? Laporan untuk Fonix tidak melonjak dalam 30 hari lepas. ### Adakah Fonix mempunyai halaman status? Ada. Fonix menyiarkan kemas kini di halaman status rasminya, yang kini menunjukkan: dalam penyelenggaraan. [Pergi ke halaman status](https://status.fonix.com/) ### Apa yang boleh saya buat jika Fonix tidak berfungsi? Semak halaman ini dan halaman status Fonix untuk kemas kini, dan tunggu beberapa minit sebelum mencuba lagi. Tak perlu pasang semula: jika ia gangguan, pembaikan di pihak mereka. ### Bagaimana saya melaporkan masalah Fonix? Tekan “Saya juga ada masalah” di bahagian atas halaman ini dan pilih apa yang tidak berfungsi. Laporan anda muncul pada carta langsung dalam masa seminit, dan anda boleh meninggalkan komen untuk memberitahu orang lain apa yang anda lihat. ### Bagaimana Instatus Now tahu? Kami gabungkan laporan daripada orang di halaman ini dengan halaman status rasmi Fonix, yang kami semak setiap minit.