---
service: "MoonPay"
status: "maintenance"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T09:30:14.994Z"
url: "https://instatus.com/now/moonpay.com"
official_status_page: "https://status.moonpay.com"
website: "https://www.moonpay.com"
---

# Is MoonPay down?

It's under maintenance. 0 reports in the last hour.

## Official updates

- **Incorrect fee calculation when sending on Tron** (RESOLVED, 2026-10-30T10:18:33.000Z): Message is now accurate.
- **On/Off ramp delivery of some crypto assets is delayed** (RESOLVED, 2026-10-28T19:50:10.000Z): The issue causing delays to delivery of some crypto assets has been resolved. On-ramp and off-ramp delivery are operating normally, and we have confirmed that the incident is no longer causing abnormal delivery delays. Thank you for your patience.

## MoonPay outage FAQ

### Is MoonPay down right now?

It's under maintenance. 0 reports in the last hour.

### Is MoonPay down for everyone or just me?

It looks like it's just you. Reports for MoonPay are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with MoonPay?

Nobody has said what's broken with MoonPay in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last MoonPay outage?

Reports for MoonPay haven't spiked in the last 30 days.

### Does MoonPay have a status page?

Yes. MoonPay posts updates on its official status page, which currently says under maintenance.

[Go to status page](https://status.moonpay.com/)

### What can I do if MoonPay isn't working?

Check this page and MoonPay's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a MoonPay problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with MoonPay's official status page, which we check every minute.