---
service: "Momentum Telecom"
status: "down"
reports_last_hour: 0
reports_last_12_hours: 18
baseline_reports_per_hour: 2
checked_at: "2026-11-01T06:56:11.689Z"
url: "https://instatus.com/now/momentumtelecom.com"
official_status_page: "https://momentumservices.status.page"
website: "http://momentumtelecom.com/"
---

# Is Momentum Telecom down?

Yes, it's down. 0 reports in the last hour.

## Official updates

- **CM 17041 - Software Updates 3/3** (NOTSTARTEDYET, 2026-11-20T04:00:00.000Z): <p><span style="line-height: 107%"><span><span style="line-height: 13.91px">Dear CallTower Customer,</span><span style="line-height: 13.91px"><br><br>Please be advised that maintenance will be performed on the CallTower Network on <span style="font-weight: bolder">Thursday, November 19th, from 11:00 PM until Friday, November 20th, at 2:00 AM. EDT.&nbsp;</span><br><br>Due to the redundant nature of our network no impact to services is expected. However, with all maintenance activities, there is the possibility that there could be impact to services while maintenance is being performed, but none is expected, beyond what was advised in this maintenance notification.<br><br>We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact your CallTower Support Team</span><span style="line-height: 13.91px"><br><br>Regards,<br>CallTower Support</span><br> <br> </span> </span> </p> <div> <br> </div>
- **CM 17042 - Software Updates 2/3** (NOTSTARTEDYET, 2026-11-13T04:00:00.000Z): <p><span style="line-height: 107%"><span><span style="line-height: 13.91px">Dear CallTower Customer,</span><span style="line-height: 13.91px"><br><br>Please be advised that maintenance will be performed on the CallTower Network on <span style="font-weight: bolder">Thursday, November 12th, from 11:00 PM until Friday, November 13th, at 2:00 AM.</span>&nbsp;<br><br>Due to the redundant nature of our network no impact to services is expected. However, with all maintenance activities, there is the possibility that there could be impact to services while maintenance is being performed, but none is expected, beyond what was advised in this maintenance notification.<br><br>We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact your </span><span style="line-height: 13.91px">CallTower Support Team.&nbsp;<br><br>Regards,<br>CallTower Support</span> </span> </span> </p> <div> <br> </div>
- **CM 17043 - Software Updates 1/3** (NOTSTARTEDYET, 2026-11-06T04:00:00.000Z): <p>Dear CallTower Customer,</p><p><span style="font-size: inherit">Please be advised that maintenance will be performed on the CallTower Network on <b>Thursday, November 5th, from 11:00 PM until Friday, November 6th, at 2:00 AM EDT.</b></span></p><p><span style="font-size: inherit">Due to the redundant nature of our network no impact to services is expected. However, with all maintenance activities, there is the possibility that there could be impact to services while maintenance is being performed, but none is expected, beyond what was advised in this maintenance notification.</span></p><p><span style="font-size: inherit">We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact your CallTower Support</span></p><p><span style="font-size: inherit">Regards,<br></span><span style="font-size: inherit">CallTower Support</span></p>
- **CM 17491 - Yealink Configuration Updates** (NOTSTARTEDYET, 2026-11-04T04:00:00.000Z): <p> <span style="line-height: 107%">Dear Momentum Customer,</span> <span style="line-height: 107%"> <br> <br> <span>Please be advised that maintenance will be performed on the Momentum Telecom Network on <b>Tuesday, November 3rd, from 11:00 PM until Wednesday, November 4th, at 12:00 AM EDT.</b><br> <br> Due to the redundant nature of our network no impact to services is expected. However, with all maintenance activities, there is the possibility that there could be impact to services while maintenance is being performed, but none is expected, beyond what was advised in this maintenance notification.<br> <br> We apologize in advance for any inconvenience and appreciate your patience while we upgrade our network. Should you experience any issues that occur post maintenance window, please contact&nbsp;your</span> </span> <span style="line-height: 107%"> <a href="https://gomomentum.com/support/" target="_blank"> <span style="line-height: 107%">&nbsp;Momentum Support Team</span></a>.</span><span style="line-height: 107%"><br> <br> <span>Regards,</span> <br> <span>Momentum Support<br> <br> </span> </span> </p> <div> <br> </div>
- **CM 17494 - Grandstream ATA Configuration Updates Pt1** (NOTSTARTEDYET, 2026-11-04T04:00:00.000Z): <p></p><p><span style="font-family: Calibri"></span><span style="font-size: inherit">Valued Customer,</span><br></p><span><br> Please be advised that in the coming weeks, we will be updating Grandstream ATA configurations to improve security on the CallTower network. The first round of updates will be performed on <strong>Tuesday, November 3rd, from 11:00 PM until Wednesday, November 4th, at 3:00 AM EDT</strong>. </span><p></p><p><span><b>Affected customers will be notified from our other notification channel, notify@notify.gomomentum.com.</b><br><br> During these maintenances most customers will not see any impact to services. However, some devices may fail the network’s new validation tests and require manual validation by our support team. If your Grandstream device does not register after this maintenance, please contact us. Have the device’s MAC address and associated telephone number ready so our support team can assist you.<br><br> Thank you,<br> CallTower Support.</span></p>

## Momentum Telecom outage FAQ

### Is Momentum Telecom down right now?

Yes, it's down. 0 reports in the last hour.

### Is Momentum Telecom down for everyone or just me?

It's not just you: 0 reports in the last hour from people having the same trouble.

### What problems are people reporting with Momentum Telecom?

Nobody has said what's broken with Momentum Telecom in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Momentum Telecom outage?

Reports last spiked on Nov 1 and settled after about an hour.

### Does Momentum Telecom have a status page?

Yes. Momentum Telecom posts updates on its official status page, which currently says major outage.

[Go to status page](https://momentumservices.status.page/)

### What can I do if Momentum Telecom isn't working?

Check this page and Momentum Telecom's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Momentum Telecom problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Momentum Telecom's official status page, which we check every minute.

### What is Momentum Telecom?

Momentum Telecom provides cloud voice, managed network, and security solutions for businesses.

[Visit website](http://momentumtelecom.com/)