Resolved · lasted 16 h
Mercari outage on October 21
Reports for Mercari jumped to 43 an hour and stayed high for 16 h.
- Started
- 4:00 PM
- October 21, 2026 · UTC
- Back to normal
- 8:00 AM
- 16 h later
- Peak
- 43/hr
- 43× normal
- Mercari’s incident
- 1 h 04 min
- Possible temporary maintenance on Mercari
Reports during the outage
2:00 PM9:50 AM UTC
What Mercari said
status.mercari.comResolved4:35 – 5:39 PM · 1 h 04 min
Possible temporary maintenance on Mercari
- Resolved · 5:39 PM
This incident has been resolved.
- Investigating · 4:35 PM
We are addressing a security vulnerability in third-party software and may temporarily pause the Mercari app and website to install an update. Our services remain available at this time. No unauthorized access or information leaks related to this matter have been confirmed. We will post a follow-up with timing and details as we learn more. We apologize for any inconvenience and appreciate your patience.
Mercari posted its first update 35 min after reports started rising.
Is Mercari down right now?
Live status, today’s reports and other past outages.