---
service: "Medusa"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T18:20:31.734Z"
url: "https://instatus.com/now/medusajs.com"
official_status_page: "https://status.medusajs.com"
website: "https://medusajs.com"
---

# Is Medusa down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Builds degraded** (RESOLVED, 2026-10-28T12:14:19.000Z): This issue has been resolved.

## Medusa outage FAQ

### Is Medusa down right now?

No, it's up. 0 reports in the last hour.

### Is Medusa down for everyone or just me?

It looks like it's just you. Reports for Medusa are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Medusa?

Nobody has said what's broken with Medusa in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Medusa outage?

Reports for Medusa haven't spiked in the last 30 days.

### Does Medusa have a status page?

Yes. Medusa posts updates on its official status page, which currently says operational.

[Go to status page](https://status.medusajs.com/)

### What can I do if Medusa isn't working?

Check this page and Medusa's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Medusa problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Medusa's official status page, which we check every minute.