---
service: "LuxProvide"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T05:52:59.631Z"
url: "https://instatus.com/now/luxprovide.lu"
official_status_page: "https://status.lxp.lu"
website: "https://www.luxprovide.lu"
---

# Is LuxProvide down?

It's partly down. 0 reports in the last hour.

## Official updates

- **Security update of MeluXina software stack** (COMPLETED, 2026-10-30T13:00:00.000Z): Maintenance has completed
- **Tier 2 Storage performance degradation** (INVESTIGATING, 2026-10-28T15:49:40.000Z): Dear MeluXina users, Activity detected on Tier 2 is causing some performance degradation. You might experience higher latency while using Tier 2 storage on MeluXina. The root cause is currently under investigation. For any questions, please contact our Service Desk. Thank you for your understanding. The LuxProvide team
- **Firewall module recovery** (COMPLETED, 2026-10-26T05:00:00.000Z): Maintenance has completed
- **IAM - SSO Maintenance** (SCHEDULED, 2026-10-15T07:30:00.000Z): Dear MeluXina users, Our Identity Access Management solution for Single Sign On and Multi Factor Authentication will be under maintenance. Any HTTP authenticated User sessions will have to be re-established. The update should not affect any MeluXina services, access or running jobs. For any questions, please contact our Service Desk. Thank you for your understanding, The LuxProvide team

## LuxProvide outage FAQ

### Is LuxProvide down right now?

It's partly down. 0 reports in the last hour.

### Is LuxProvide down for everyone or just me?

It looks like it's just you. Reports for LuxProvide are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with LuxProvide?

Nobody has said what's broken with LuxProvide in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last LuxProvide outage?

Reports for LuxProvide haven't spiked in the last 30 days.

### Does LuxProvide have a status page?

Yes. LuxProvide posts updates on its official status page, which currently says partial outage.

[Go to status page](https://status.lxp.lu/)

### What can I do if LuxProvide isn't working?

Check this page and LuxProvide's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a LuxProvide problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with LuxProvide's official status page, which we check every minute.