---
service: "Kore.ai"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T23:33:08.313Z"
url: "https://instatus.com/now/kore.ai"
official_status_page: "https://status.kore.com"
website: "https://kore.ai"
---

# Is Kore.ai down?

No, it's up. 0 reports in the last hour.

## Official updates

- **XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - SG Region** (SCHEDULED, 2026-11-04T12:30:00.000Z): The Release for XO (10.31.0/11.30.0) /XO Contact Center (v3.30.0) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness. You can find the revised provisional updates shortly. During this maintenance window, if you observe any sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Release Community Guidance </a> for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.
- **XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - JP Region** (SCHEDULED, 2026-11-04T12:30:00.000Z): We are rescheduling the JP release to Nov 4th 2026 because Nov 3rd is Japan National Holiday.
- **[AGENT PLATFORM] v1.8.13 Release - JP Region** (SCHEDULED, 2026-11-04T12:30:00.000Z): We will be deploying Agent Platform v1.8.13 in PROD environment at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness. During this maintenance window, if you observe any sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Release Community Guidance </a> for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.
- **XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - KSA Region** (SCHEDULED, 2026-11-04T03:30:00.000Z): The Release for XO (10.31.0/11.30.0) /XO Contact Center (v3.30.0) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness. You can find the revised provisional updates shortly. During this maintenance window, if you observe any sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Release Community Guidance </a> for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.
- **XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - UAE Region** (SCHEDULED, 2026-11-04T01:30:00.000Z): The Release for XO (10.31.0/11.30.0) /XO Contact Center (v3.30.0) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness. You can find the revised provisional updates shortly. During this maintenance window, if you observe any sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Release Community Guidance </a> for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

## Kore.ai outage FAQ

### Is Kore.ai down right now?

No, it's up. 0 reports in the last hour.

### Is Kore.ai down for everyone or just me?

It looks like it's just you. Reports for Kore.ai are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Kore.ai?

Nobody has said what's broken with Kore.ai in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Kore.ai outage?

Reports for Kore.ai haven't spiked in the last 30 days.

### Does Kore.ai have a status page?

Yes. Kore.ai posts updates on its official status page, which currently says operational.

[Go to status page](https://status.kore.com/)

### What can I do if Kore.ai isn't working?

Check this page and Kore.ai's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Kore.ai problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Kore.ai's official status page, which we check every minute.