10월 29일 Nelnet 장애

Performance Issues impacting Refunds

1. 조사 중 · 오후 5:07

   <p style="margin: 0">We experienced an issue&nbsp;that impacted Refunds and the issue has been resolved. We are continuing to closely monitor to ensure services remain stable. Further updates will be posted here if needed.</p>

2. 조사 중 · 오후 4:32

   <p>Our team is continuing to address the performance issues impacting Refunds. Investigation and recovery efforts are ongoing, and restoring service remains our highest priority. We will provide another update once more information becomes available.</p>

3. 조사 중 · 오후 3:31

   <p>We are aware of performance issues impacting&nbsp;Refunds. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority. </p>