해결됨 · 2시간 지속

8월 13일 8x8 장애

8x8 제보가 시간당 166건까지 급증했고 2시간 동안 높게 유지됐어요.

시작
오후 9:00
2026년 8월 13일 · UTC
정상 복구
오후 11:00
2시간 후
최고치
시간당 166
평소의 166×
8x8 인시던트
2시간 03분
No audio on calls - Investigating

장애 중 제보

오후 7:00오전 12:50 UTC

8x8의 발표 내용

status.8x8.com
해결됨오후 9:37~11:40 · 2시간 03분

No audio on calls - Investigating

  1. 해결됨 · 오후 11:40

    <p>8x8 has confirmed resolution and all systems are performing as normal.&nbsp; We apologize the the interruption&nbsp;<span style="font-size: inherit">and full root cause investigation is underway.</span><span style="font-size: inherit">&nbsp;</span></p>

  2. 조사 중 · 오후 10:46

    <p>8x8 has seen continued resolution of all one way audio issues. All calls are completing normally as of&nbsp;<span style="font-size: inherit">2:30 PM PDT (5:30PM Eastern).&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and will provide a final update full resolving this issue.&nbsp;</span></p>

  3. 모니터링 중 · 오후 10:04

    <p>8x8 has seen normal call completion as of&nbsp;2:30 PM PDT (5:30PM Eastern). Calls should currently completing as normal and we are currently monitoring and investigating the root cause. We'll provide further updates once fully confirmed.&nbsp;</p>

  4. 조사 중 · 오후 9:51

    Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.&nbsp;

  5. 조사 중 · 오후 9:37

    <p>8x8 is currently investigating reports of one way audio or no way audio on telephony calls. We are actively engaged and are evaluating impact and root causes. We'll provide updates as they become available.&nbsp;</p>

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