---
service: "Karte.io"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-02T00:26:11.933Z"
url: "https://instatus.com/now/karte.io"
official_status_page: "https://status.karte.io"
website: "https://karte.io"
---

# Is Karte.io down?

It's partly down. 0 reports in the last hour.

## Official updates

- **KARTE for Appの接客サービス機能で一部機種を対象に障害が発生しています** (INVESTIGATING, 2026-10-30T10:43:02.000Z): 現在発生している「特定のFCNT社製端末におけるアプリの強制終了（クラッシュ）」について、対象の機種を用いた問題の切り分けを進めておりますが、未だ根本的な原因について判明していない状況です。 引き続き、接客サービスを正常に再開するための恒久対応に向けた調査を進めて参ります。進捗があり次第、改めてご報告いたします。

## Karte.io outage FAQ

### Is Karte.io down right now?

It's partly down. 0 reports in the last hour.

### Is Karte.io down for everyone or just me?

It looks like it's just you. Reports for Karte.io are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Karte.io?

Nobody has said what's broken with Karte.io in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Karte.io outage?

Reports for Karte.io haven't spiked in the last 30 days.

### Does Karte.io have a status page?

Yes. Karte.io posts updates on its official status page, which currently says partial outage.

[Go to status page](https://status.karte.io/)

### What can I do if Karte.io isn't working?

Check this page and Karte.io's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Karte.io problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Karte.io's official status page, which we check every minute.