9月30日のShipHeroの障害

Intermittent Platform Access Issue

1. 解決済み · 22:14

   This incident has been resolved.

2. 監視中 · 20:26

   ShipHero deployed a fix to restore access.  We will continue to monitor the health our Permissions Management service but are advising customers that were impacted by this event to log back into ShipHero and resume normal operations.

3. 原因判明済み · 20:22

   We believe we are close to resolution and will provide another update shortly.

4. 原因判明済み · 19:56

   Users are unable to login to many parts of ShipHero. The issue is related to our permissions management. We're working to resolve as quickly as possible.

5. 原因判明済み · 19:17

   An issue was identified affecting our endpoints and working to restore them.

6. 調査中 · 19:10

   We are currently investigating an issue that began at approximately 3pm. Our internal alerts reported an issue accessing the platform. Our Team is actively working to restore services.