解決済み · 4時間継続

10月19日のGPORTALの障害

GPORTALの報告は1時間あたり16件まで急増し、4時間にわたって高い水準が続きました。

開始
14:00
2026年10月19日 · UTC
正常に復帰
18:00
4時間後
ピーク
16/時
通常の16×
GPORTALのインシデント
5時間19分
Incident Notification: Dallas Data Center – Mechanical Disturbance

障害中の報告数

12:0019:50 UTC

GPORTALの発表内容

status.g-portal.com
解決済み14時39分~19時58分 · 5時間19分

Incident Notification: Dallas Data Center – Mechanical Disturbance

  1. 解決済み · 19:58

    Dear Customers, The mechanical issue at our Dallas data center has been resolved, and all affected game servers are back online and operational. Our team has confirmed that services have been restored, and we will continue to monitor the situation to ensure everything runs smoothly. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience and understanding throughout the incident. Thank you for your continued trust in GPORTAL. The GPORTAL Team

  2. 調査中 · 14:39

    Dear Customers, We are currently experiencing a mechanical disturbance at our Dallas data center, resulting in some game servers being temporarily offline. We are in close contact with the data center's technical staff, who are actively working to identify and resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work toward restoring normal service. We will continue to monitor the situation and update this status page as soon as additional information becomes available. Thank you for your understanding and patience. The GPORTAL Team

GPORTALは、報告が増え始めてから39分後に最初のアップデートを投稿しました。

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